Privacy Policy

1. Overview: Data protection at a glance

1.1. Introduction and general information

We, Tiger International Trading GmbH, Marktstraße 45, 63165 Mühlheim am Main, Hesse, Germany (hereinafter “Website Operator”), operate this website for information purposes – i.a. to inform about us and our offers.

When you visit this website, personal data may also be collected in various ways. Personal data is data through which you may be personally identified.

When designing our website, we tried to make use of as few third-party tools as possible and to limit the use of so-called cookies, to reduce the collection of data as much as possible.

However, some data is still collected, and we would therefore like to give you an overview with the following information, of what happens to your data when you visit the website of Tiger International Trading GmbH.

References to “we”, “us” and “our” always relate to the Website Operator.

GDPR” means the General Data Protection Regulation of the European Union, i.e. the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

1.2. Data collection on the website of Tiger International Trading GmbH

1.2.1. Who is responsible for the data collection?

Data processing on this website is carried out by the Website Operator. You can find our contact details in the section under para. 3.2. “Responsible party” in this privacy policy or the Legal Notice of this website.

1.2.2. How is your data collected?

On the one hand, your data is collected when you provide them to us. This can be data that you, e.g., enter into a contact form (if applicable) on this website or transmit to us by e-mail.

Other data are collected by our IT systems automatically or with your consent when you visit this website. Those are primarily technical data (e.g., internet browser, operating system or time of access of the page). Such data is collected automatically as soon as you enter this website.

1.2.3. What is your data used for?

A part of the data is collected to ensure that this website can be displayed technically error-free.

Other data may be used to analyze your user behavior.

1.3. What rights do you have relating to your data?

You have the right to obtain information about the sources, recipients and purpose of your stored personal data. Moreover, you have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you also have the right to request the restriction of the processing of your personal data in certain circumstances. Additionally, in special cases and in respect of direct advertising, you have the right to object to the processing of these data. You further have the right to file a complaint with the responsible supervisory authority.

For detailed information on your rights, please refer to the respective sections under para. 3. “General notes and mandatory information” (see paras. 3.7. to 3.12.) in this privacy policy.

1.4. Analytics programs and other third-party tools

When you visit this website, for example, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs (if applicable).

For detailed information on such applied services and service providers, please refer to the section under para. 4. “Data collection on this website” in this privacy policy.

2. Web hosting

2.1. Host / Provider

Our website is hosted externally by the provider IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Rhineland-Palatinate, Germany (hereinafter “IONOS”). We use the services of IONOS to be able to display the contents of our website efficiently and securely from their servers (or such servers managed by them).

When you access our website, IONOS records various log files, including your IP addresses. For detailed information on this, please refer to the section under para. 4.2. “Server log files” in this privacy policy and the privacy policy of IONOS under the following external link https://www.ionos.de/terms-gtc/datenschutzerklaerung/.

The use of IONOS is based on Art. 6 para. 1 lit. f of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a relevant consent has been requested, processing is carried out exclusively based on Art. 6 para. 1 lit. a of the GDPR, and section 25 para. 1 of the German Telecommunications-Telemedia Data Protection Act (§ 25 Abs. 1 TTDSG, Telekommunikation-Telemedien-Datenschutz-Gesetz), insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., via device fingerprinting) within the meaning of the German Telecommunications-Telemedia Data Protection Act (TTDSG, Telekommunikation-Telemedien-Datenschutz-Gesetz). The consent can be revoked at any time.

2.2. Order processing

We have concluded a contract for order processing (AVV, Auftragsverarbeitungsvertrag) with IONOS for the use of the above-mentioned service. This is a contract required by data protection law that ensures that IONOS only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

3. General notes and mandatory information

3.1. Data protection

The Website Operator takes the protection of your data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you access this website, various personal data may be collected. Personal data is data through which you may be personally identified.

This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Furthermore, we would like to point out that, given the inherent risks of the vast world wide web, data transmission over the internet (e.g., when communicating via e-mail) can have security vulnerabilities. The security of your information is important to us and we will use reasonable measures to prevent the loss, misuse or unauthorized alteration of your information that are under our control.

However, we cannot guarantee absolute protection of data from access by third-parties and consequently, we cannot ensure or warrant the security of any information that you transmit to us over the internet, and note that you do so at your own risk.

3.2. Responsible party

The responsible party for data processing on this website is:

Tiger International Trading GmbH
Marktstraße 45, 63165 Mühlheim am Main, Hessen, Germany
Mrs. Akiko Takahashi
Telephone: +49 (0) 177-742-6931
E-Mail: takahashi@tiger-international.global

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

3.3. Storage duration

Your personal data will remain with us until the purpose for processing the data no longer applies, unless a specific storage duration is specified in this privacy policy.

If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax- or commercial law retention periods). In the latter case, the deletion will take place once these reasons cease to exist.

3.4. SSL- / TLS encryption

This website uses SSL- or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as Website Operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL- or TLS encryption is activated, the data you transmit to us cannot be read by third-parties.

3.5. General information on the legal basis for data processing on this website

If you have given your consent to data processing, we will process your personal data based on Art. 6 para. 1 lit. a of the GDPR, or Art. 9 para. 2 lit. a of the GDPR, respectively, if special data categories according to Art. 9 para. 1 of the GDPR are processed. Moreover, in case of an explicit consent to the transfer of personal data to third-countries, the data processing is based on Art. 49 para. 1 lit. a of the GDPR. If you have given your consent to the storage of cookies or access to information on your device (e.g., via device fingerprinting), the data processing is additionally based on section 25 para. 1 of the German Telecommunications-Telemedia Data Protection Act (§ 25 Abs. 1 TTDSG, Telekommunikation-Telemedien-Datenschutz-Gesetz). The consent can be revoked at any time.

If your data is required for the performance of a contract or for the execution of pre-contractual measures, we will process your data based on Art. 6 para. 1 lit. b of the GDPR. Furthermore, if your data is necessary to fulfill a legal obligation, we will process these based on Art. 6 para. 1 lit. c of the GDPR.

Data processing may further take place based on our legitimate interest pursuant to Art. 6 para. 1 lit. f of the GDPR.

Information about the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

3.6. Recipients of personal data

In the course of our business activities, we collaborate with various external parties. This may require a transmission of personal data to these external parties.

We only disclose personal data to external parties if it is necessary for the performance of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest pursuant to Art. 6 para. 1 lit. f of the GDPR in such a disclosure, or if another legal basis permits a data transfer.

When using external data processors, we only disclose personal data of our customers in accordance with a valid contract for order processing (AVV, Auftragsverarbeitungsvertrag). In the case of a joint processing, a joint processing agreement will be concluded.

3.7. Your right to information, correction and deletion (pursuant to Art. 15 seq. of the GDPR)

In accordance with applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its sources and recipients, as well as the purpose of data processing, and may have a right to correct or delete these data.

3.8. Your right to restriction of processing (pursuant to Art. 18 of the GDPR)

You have the right to request the restriction of the processing of your personal data. This right to restriction of processing applies in the following cases:

  • If you oppose the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was or is unlawful, you may request the restriction of the processing of your personal data, instead of the deletion thereof.
  • If we no longer need your personal data, but you need those to assert, exercise or defend legal claims, you have the right to request the restriction of the processing of your personal data, instead of the deletion thereof.
  • If you have filed an objection pursuant to Art. 21 para. 1 of the GDPR, a balance must be struck between your interests and ours. Until it is resolved whose interests prevail, you may request the restriction of the processing of your personal data.
When you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent, or to assert, exercise or defend legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union (EU) or a member state of the EU.

3.9. Your right to withdrawal of your consent to data processing

A lot of data processing processes are only possible with your express consent. You may withdraw your given consent at any time. The legitimacy of data processing carried out before the withdrawal remains unaffected by such a withdrawal.

3.10. Your right to data transmission (pursuant to Art. 20 of the GDPR)

You have the right to have data, that we process by automated means based on your consent or in performance of a contract, handed over to you or to a third-party in a common, machine-readable format. If you request the direct transmission of the data to another responsible party, this will only be carried out to the extent that it is technically feasible.

3.11. Your right to object to data collection in special cases and against direct advertising (pursuant to Art. 21 of the GDPR)

IF DATA PROCESSING IS CARRIED OUT BASED ON ART. 6 PARA. 1 LIT. E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED IS SPECIFIED IN THIS PRIVACY POLICY.

IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 OF THE GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT ADVERTISING.

IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 PARA. 2 OF THE GDPR).

3.12. Your right to file a complaint with the competent supervisory authority (pursuant to Art. 77 of the GDPR)

In case of violations of the GDPR, parties concerned have the right to file a complaint with a supervisory authority, particularly in the (EU-) member state of their habitual residence, place of work or place of the alleged violation. The right to file a complaint is without prejudice to any other administrative or judicial remedies.

3.13. Our objection to marketing e-mails

The use of our contact data published within the scope of the imprint obligation (Legal Notice) – as well as our contact details in the section under para. 3.2. “Responsible party” in this privacy policy – for the transmission of unsolicited advertising and information materials is hereby explicitly objected to.

The Website Operator expressly reserves the right to take legal action in the event of unsolicited mailing of advertising information, such as junk- or spam e-mails.

4. Data collection on this website

4.1. Cookies

Our website uses so-called “Cookies“. Cookies are small data packets that do not harm your device. They are either temporarily stored on your device only for the duration of a session (hereinafter “Session Cookies”) or permanently stored on your device (hereinafter “Permanent Cookies”).

Session Cookies are automatically deleted at the end of your visit. Permanent Cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can be from us (hereinafter “First-party Cookies”) or from third-party companies (hereinafter “Third-party Cookies”).

Third-party Cookies enable the integration of certain services from third-party companies within websites (e.g., Cookies for processing payment services, if applicable).

Cookies have various functions. Many Cookies are technically necessary because certain website functions would not work without them (e.g., a shopping cart function or the display of videos, if applicable). Other Cookies can be used to evaluate user behavior or for advertising purposes (if applicable).

Cookies that are necessary (hereinafter “Necessary Cookies”) for electronic communication, the provision of certain functions requested by you (e.g., a shopping cart function, if applicable), or for the optimization of the website (e.g., Cookies for measuring web audience, if applicable), are stored based on Art. 6 para. 1 lit. f of the GDPR, unless another legal basis is specified.

The Website Operator has a legitimate interest in storing Cookies for the technically error-free and optimized display of their services. If a consent to the storage of Cookies and similar identification technologies has been requested, the processing is carried out exclusively based on this consent (Art. 6 para. 1 lit. a of the GDPR and section 25 para. 1 of the German Telecommunications-Telemedia Data Protection Act (§ 25 Abs. 1 TTDSG, Telekommunikation-Telemedien-Datenschutz-Gesetz)). The consent can be revoked at any time.

You can choose to enable or disable some or all of these Cookies. You can configure your browser so that you are informed about the setting of Cookies and only allow Cookies in individual cases, exclude the acceptance of Cookies for specific cases or in general, and enable the automatic deletion of Cookies when closing the browser. Please bear in mind that deactivating Cookies may limit the functionality of this website and affect your overall browsing experience.

You can find information on which Cookies and services are used on this website below or in the Cookies Notices of this website.

  • Necessary Cookies (essential):


    Consent with consent technologies: CookieYes | GDPR Cookie Consent

    Our website uses a so-called consent technology to obtain your consent for the storage of certain cookies on your device or for the use of certain technologies, and to document this in a data protection compliant manner.

    For this purpose, we use the technology of the external provider CookieYes Limited, 3 Warren Yard Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom (hereinafter “CookieYes”).

    When you visit our website, a connection will be established to the servers of CookieYes to obtain your consents and other statements regarding use of Cookies. Subsequently, CookieYes stores a Cookie in your browser to be able to allocate the consents granted or their revocation to you. The data collected in this way is stored until you request us to delete it, or you delete the CookieYes Cookie yourself, or the purpose for the data storage no longer applies. Mandatory statutory retention periods remain unaffected. For detailed information on this, please refer to the privacy policy of CookiesYes under the following external link https://www.cookieyes.com/privacy-policy/.

    The use of this consent tool by CookieYes is carried out to obtain the legally required consents for the use of Cookies. The legal basis for this is Art. 6 para. 1 lit. c of the GDPR.

    ****

    Overview (as of January 2025):

    Name: CookieYes
    Cookie ID: cookieyes-consent
    Duration: 1 year
    Description: CookieYes sets this cookie to remember users’ consent preferences so that their preferences are taken into account on subsequent visits to this website. It does not collect or store any personal information about the website visitors.

    Cookie ID: PHPSESSID
    Duration: session
    Description: This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.

    Cookie ID: wpEmojiSettingsSupports
    Duration: session
    Description: WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. The cookie is a session cookie and will be automatically deleted when all the browser windows are closed.

    ****

  • Functional Cookies (optional):
    None (as of January 2025).
  • Analytics Cookies (optional):
    None (as of January 2025).
  • Performance Cookies (optional):
    None (as of January 2025).
  • Advertisement Cookies (optional):
    None (as of January 2025).

4.2. Server Log Files

IONOS as the provider of this website, automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These include, e.g.:

  • Browser type and browser version
  • Used operating system
  • Used device type
  • Referrer URL (i.e., the previously visited website)
  • Requested webpage or file
  • Hostname of the accessing computer
  • Time of the server request or access
  • IP address

These data are not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f of the GDPR. As Website Operators, we have a legitimate interest in the technically error-free display and optimization of our website – for this purpose, server log files need to be collected.

4.3. Plugins and other third-party tools

MapPress Google Maps and Leaflet Maps

We have integrated interactive maps from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”), in the Contact Us section of our website, using the WordPress-plugin MapPress Google Maps and Leaflet Maps (hereinafter “MapPress Maps”).

MapPress Maps enables the Website Operator to quickly integrate interactive maps on this website. To do this, the plugin accesses the contents and information of Google’s map service (hereinafter “Google Maps“) to display interactive maps and generate directions.

To access the interactive maps of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. By using Google Maps, the (start-) address(es) entered as part of route planning may additionally be transferred to Google in the USA. We, as Website Operators, have no influence on this data transmission and any further processing and use of the data by Google.

We use MapPress Maps in the interest of an appealing presentation of our website and to facilitate finding the location of our office. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f of the GDPR. For detailed information on how data is handled, please refer to the privacy policy of Google under the following external link https://policies.google.com/privacy?hl=en&gl=en/.

4.4. Inquiries via e-mail, telephone or mail

If you contact us by e-mail, telephone or mail, your inquiry, including all resulting personal data (e.g., name, inquiry, etc.), will be stored and processed by us for the purpose of handling your request. We do not disclose these data without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b of the GDPR, provided that your inquiry is related to the performance of a contract or is required for the execution of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (pursuant to Art. 6 para. 1 lit. f of the GDPR) or on your consent (pursuant to Art. 6 para. 1 lit. a of the GDPR) if it has been requested. The consent can be revoked at any time.

The data sent to us via contact inquiries will remain with us until you request their deletion, revoke your consent to their storage or the purpose for data storage ceases to apply (e.g., after the completion of your request). Mandatory legal provisions, especially statutory retention periods, remain unaffected.

5. Final provisions

5.1. Third-party links

Our website may contain links to other external websites. When you click on such a link, you will be redirected to a third-party website accordingly.

This privacy policy does not address the privacy policy and other practices of any third-parties, including any third-party operating any website or offering services that may be accessible via an external link on our website.

We have no influence on the contents of third-parties. As such, we cannot assume any liability at all for those external contents, privacy policies or practices of any third-party websites or services. The provider or operator of the respective websites is always and exclusively responsible for all contents of the linked websites.

We strongly advise you to generally review the privacy policy of any website that you visit.

5.2. Changes to this privacy policy

We explicitly reserve the right to change, adjust and/or supplement the contents of this privacy policy with effect for the future, in whole or in part, and at any time and without specific notice.

The current version will be made available at this site. We therefore ask you to regularly visit this website and inform yourself about the relevant applicable data protection provisions.

The above privacy policy was created with the help of a generator from eRecht24 (external link).

[Last updated on 20 January 2025.]

© 2025 Tiger International Trading GmbH.